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Become Proactive, Not Reactive. Quickly Localize And Troubleshoot Issues. Protect Your Brand
Customer experience metrics (RTT / Packet Loss) elevated beyond the norm. Upon detection of a deteriorated critical KPI(s), the Greyskies Service Assurance platform automatically notifies the Service Operation Center (SoC). The platform will generate a customized report containing all KPI dependencies from various service supporting functions enabling easy localization of the issue to a specific service element(s) or network element(s).