Automated Incremental Capacity Management

Proactively add network capacity through automation upon reaching prescribed thresholds prior to service degradation.

Pain Points

Capacity management usually performed manually using spreadsheets – inefficient
Requested capacity deployed late potentially risking network congestion and impacting customer services

Benefits

Reduces service degradation
Reduces network congestion
Reduces customer complaints

Data Sources

Critical KPIs (utilization, etc.) Performance System(s)
Inventory System
Capacity Provisioning Platform

Workflow

SA platform identifies over-utilized network resource
Notification sent to engineering team
Network capacity augmentation order placed in provisioning system

Stakeholders

Network Planning & Engineering Team
Network Operations Team

Other use cases

Proactive Customer Notification of Incidents

Reduce Customer Complaints. Reduce Mean-Time-To-Repair Protect Your Brand

Network Automation and Remediation

Address Issue prior to Customer Impact Reduces Customer Complaints Reduces Workload Operations Teams

Smart Capital Expenditures Planning

Efficient use of capital in your network. Maximize Return-On-Investment (ROI) Minimize wasteful expenditures