Automated Incremental Capacity Management

Reduces Service Degradation. Reduces Network Congestion. Reduces Customer Complaints.

Proactively add network capacity through automation upon reaching prescribed thresholds prior to service degradation.

Pain Points

  • Capacity management usually performed manually using spreadsheets – inefficient
  • Requested capacity deployed late potentially risking network congestion and impacting customer services


  • Reduces service degradation
  • Reduces network congestion
  • Reduces customer complaints

Data Sources

  • Critical KPIs (utilization, etc.) Performance System(s)
  • Inventory System
  • Capacity Provisioning Platform


  • SA platform identifies over-utilized network resource
  • Notification sent to engineering team
  • Network capacity augmentation order placed in provisioning system


  • Network Planning & Engineering Team
  • Network Operations Team