GARTNER®

Autonomous across network, service, and customer experience.

GreySkies joins HCLTech and Circles in TM Forum Catalyst C26.0.998, with KDDI, Orange, TELUS and Circles. Life as Champions. Together we're demonstrating a multi-Al agent fabric for autonomous telecom operations. We provide the telemetry and AlOps foundation the fabric runs on. Live on the floor at DTW Ignite, Copenhagen.
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60%
Faster mean time to resolution
55%+
Cross-domain ops automated
10x
Faster insights to actions
30%
Customer lifetime value growth
PROJECT TEAM, C26.0.998

Circles.Life

CHAMPION

KDDI

CHAMPION

Orange

CHAMPION

Telus

CHAMPION

GreySkies

PARTNER

HCLTech

PARTNER

Circles

PARTNER

OVERVIEW

Telecom is
entering its
autonomous era.

Communication Service Providers face mounting pressure to grow revenue, personalize experiences, and manage increasingly complex fragmented systems. Legacy operations can’t keep up with real-time, cross-domain decision-making.
As frontier AI becomes foundational to modern telecom, operators need intelligent systems capable of orchestrating decisions across network, customer, and revenue domains, faster and more accurately than traditional workflows.
Meet the multi-AI agent fabric. At DTW Ignite 2026, GreySkies joins HCLTech and Circles in TM Forum Catalyst C26.0.998, a multi-AI agent fabric built on TM Forum Open Digital Architecture (ODA) and Open APIs. It enables specialised agents across network, customer, intelligence and monetization to collaborate in real time via Model Context Protocol (MCP).
GreySkies SOC Agents detect and remediate network anomalies.
Circles CareX assesses customer impact.
Circles NOVA drives intelligence.
Circles rPromoX activates engagement.
Together, they form a self-learning, closed-loop system that senses, decides, and acts autonomously.
This is not AI as an assistant. This is AI as your operational workforce.
OVERVIEW

AI that drives
outcomes,
not just insights.

Five concrete results CSPs can take to their CXO. Each one is what closed-loop, multi-agent operations deliver when network telemetry, customer signals and revenue intelligence are wired to a common platform.

55%+

Operations automation

Cross-domain workflows orchestrated by agents.

60%

Faster MTTR

Detect, correlate, remediate, at machine speed.

10x

Faster insight-to-action

From dashboard to closed-loop in seconds.

30%

CLTV growth

Contextual monetization at the right moment.

60%

Lower cost-to-serve

Fewer truck rolls, fewer escalations, fewer tickets.

SCHEDULE AT DTW

Three days of
demos, briefings
& the live
Catalyst pitch.

Live demos, agent-fabric walk-throughs and 1:1 conversations with our engineering and product leads, across all three days of DTW Ignite. Book a slot ahead of the event; they fill up fast.
23 Jun
11:40 CEST

Live Catalyst pitch · Innovation Arena

Multi-AI agent fabric for autonomous telecom ops, on stage at DTW Ignite.

KEYNOTE

23 Jun
All Day. CEST

Kiosk i1.1, Catalyst showcase opens

Composable IT & Ecosystems Innovation zone · live agent-fabric demo.

DEMO

24 Jun
10:00 - 17:00

1:1 briefings with GreySkies Team

30-minute closed-door sessions on AIOps assurance for AI-native operations.

BY APPOINTMENT

25 Jun
14:00 CEST

Catalyst panel, closed-loop AI across CX & network

Champions and Participants on stage. Q&A with the room.

PANEL

MEET THE TEAM

Skip the queue, book a 1:1 at Kiosk i1.1.

Our engineering, product and field leads are taking meetings all three days of DTW. Tell us about your autonomous-network roadmap and we’ll show you what a closed-loop, multi-agent fabric looks like in production.

Book a meeting
About this Catalyst.“Multi-AI Agent Correlating CX, Intelligence & Monetization with Autonomous Network Ops” (URN C26.0.998) is a TM Forum Catalyst project showcased at DTW Ignite 2026 in Copenhagen. TM Forum, DTW and the Catalyst logo are trademarks of TM Forum. Partner names and marks are the property of their respective owners and are used here to identify project participation only.
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